Delivery & Returns Information
The following information applies to orders placed via our Website, eBay Shop and Amazon Storefront.
Despatch Information
Orders are despatched from Monday to Friday, excluding Bank Holidays, and will usually be shipped that day if paid for by Midday. We reserve the right to change the delivery method according to the weight and value of the order. Smaller orders are normally sent via Royal Mail while large or heavy parcels are sent via a courier.
- Please note, next day courier delivery is not available in the following areas:
- Northern Ireland
- Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50)
- Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)
- Isle Of Wight
- Isle of Man
- Isles of Scilly
- Channel Islands
International Deliveries
Currently, we only ship to the United Kingdom.
Returns Information
Returns Policy:
We want you to be 100% satisfied with your purchase. If for any reason you are not, you must inform us within 30 working days of receipt of your goods that you wish to return them. We can offer a full refund provided that the goods are returned in original packaging and in new, unused and re-saleable condition. We do not offer refunds on items which have been used or assembled. Goods are returned at the buyer's expense.
Return Address
- B & S Underwood Limited
- 9 Candidus Court
- Peterborough
- PE4 5DB